As they tell you all the time, guests are in love with your luxury hotel bedding. It’s soft, it’s pampering, its sumptuousness is exactly the right fit for your property’s overall brand identity.
But if you don’t take the best care of your sheets and other linens, the honeymoon could be over faster than you can say thread count.
With an eye on you, OPL hotels, here are the top 3 ways to protect luxury hotel bedding and keep the love alive.
Why It’s Worth It
The hotel industry invests up to $2 billion a year in sheets, towels, duvet covers, pillow shams, bathrobes and other luxe linens. And properties lose 15 to 20 percent of that precious inventory to premature loss or discarding.
That makes your luxury hotel bedding worth protecting to keep both your guests – and your bottom line – happy.
Have Enough Pars
This one is so important that we listed it first. Few other things will affect the length – and quality – of your linen’s lifecycle like the number of times you send it through commercial laundry machines and whether you give it adequate time to rest between uses.
To ensure your hard-working bedding gets the R&R it needs between turns in the guest room, always carry the recommended number of pars, which is four:
- One in use in the guest room
- One in climate-controlled storage to be used next in the room
- One dirty that just came out of a room
- One in the laundry
Experts recommend doing a full linen par stock calculation at set intervals, say every 30, 60 or 90 days, particularly during high seasons. The only thing worse than not having enough pars is not knowing how many you have in the first place.
Mind Your Chemicals and Equipment
For OPL hotels, or hotels with on property laundry operations, treating your linens right is all on you, from the handling by staff inside guest rooms to the condition of the laundry facility.
Protecting your sheets, towels and other linens will depend a lot on your choice in chemicals such as commercial laundry detergent, and the age and maintenance of your commercial laundry equipment.
In general, eco-friendly is the name of the game. Choose biodegradable, non-toxic detergent that’s tough on stains but gentle on linens and the environment. Be sure to store chemicals far away from your bedding, towels and robes to avoid accidental spills or messes.
When it comes to equipment, make a hotel laundry equipment list to compare your current machines to the energy efficient models now on the market to see how they measure up.
Do your current machines have:
- The ability to wash in cold using less water?
- Water extractors that allow for shortened drying times?
- Sensors that prevent overdrying?
If not, it may be time for an upgrade. Or to switch to an eco-friendly commercial laundry provider (more on that below).
You’ll also want to conduct regular checks to make sure the laundry chute is free of snags and any preventive maintenance recommended by your laundry machine manufacturer.
Bring in the Pros
Sure, your property can upgrade your commercial laundry equipment and source sustainable chemicals.
Or you could hire someone to do your laundry for you.
A large-scale commercial laundry service is in the business of protecting linens, delivering guest satisfaction and protecting the environment, all at lower costs than their hospitality clients can manage. And they’re best equipped to handle the kind of luxury hotel bedding that guests have come to expect.
Hotels, resorts and timeshares that have shut down their OPLs save money, conserve energy and increase their peace of mind.
Where is the Love?
Effectively managing laundry for hotels will both protect your luxury hotel bedding and keep guests feeling the love.