Given the size of your hotel, resort or timeshare property, good par level management isn’t just one person’s job or responsibility, it will take the entire housekeeping team’s attention.
The best way to ensure that everyone understands what’s expected of them when it comes to pars is to make it a priority of your housekeeping training.
Here are some tips for how to build par level management into your hospitality training program.
Par Level 101
During your hands-on training and as part of your hospitality training manual, let staff know that four is the recommended number of pars:
- One in the guest room
- One in storage
- One on the way to the laundry
- One being cleaned
In addition to training staff on how to conduct an inventory of your hotel linen supply every 30, 60 or 90 days, you’ll want to ask them to be keep an eye out daily for large numbers of losses so there won’t be any surprises.
Having a separate hotel housekeeping checklist for your inventory will standardize and streamline the process.
Explain Why Par Level Management Is Important
Having enough pars on hand is essential to protecting your luxury hotel bedding and linens, to being prepared for the high season and even to guest satisfaction.
During your training in housekeeping, make all of these reasons clear to staff and give examples of the consequences of poor par level management.
Partner with Your Laundry Vendor on Pars
If you outsource with a large-scale hotel linen laundry service, they can also be an important part of your overall par level strategy.
Along with your staff, they, too are tracking linens lost to stains or damage. Train your housekeeping staff on how to use the data from your laundry provider to manage pars over time.
Engage the Whole Team
Good par level management is an element of your property’s standards and culture, and training is an excellent way to reinforce it to engage your entire housekeeping team.