Getting the Most Out of Your Hotel Laundry Equipment

Your hotel laundry equipment has one of the hardest jobs on your property: it needs to keep your linens spotless, soft and unforgettable for guests and be durable enough to keep up with your busiest times and highest demand. From the luxury sheets on your high-end mattresses, to the fluffy towels in your spa, to […]
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Pros and Cons of Commercial Laundry Equipment for Hospitality

Commercial laundry equipment – it’s an unseen and essential element of any hospitality property’s operations, and it might just be one of the most confounding. Does it make more sense to keep your existing laundry equipment or switch to a commercial linen service? If you’re currently using a service, should you bring laundry back onsite? […]
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How to Maintain Your Luxury Hotel Bedding

Awe-inspiring guest rooms are at the heart of your property’s success, and your unforgettable beds – along with the accompanying luxury hotel bedding – are the stars of the guest room show. Investing in the best bedding is the first step, and maintaining it is a close, and perhaps more important, second.
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5 Green Hotel Practices that Impress Guests

Travelers are making more eco-friendly choices every year, and that includes opting for a green hotel or hotels with green practices when they’re available. Having a few environmentally-friendly hotel practices in place can set your property apart from the competition and attract guests concerned with reducing their carbon footprint out on the road.
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How Energy Efficient is Your Hotel Laundry Equipment?

As you watch your hotel laundry equipment spin through load upon load of towels, linens and robes every day, it’s worth asking: Are these machines washing my property’s money down the drain? They may work well, but that doesn’t mean they’re energy efficient, which could be costing you more in labor, water, gas and electricity […]
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5 Reasons to Use Environmentally-Friendly Hotel Cleaning Products

Your hotel cleaning products are the unsung heroes of your housekeeping organization – they ensure your property meets guests’ high expectations, and the right products save staff time and resources. So why not make sure those products are environmentally friendly as well as hard working?
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5 Things About Luxury Hotel Rooms Guests Love

By the time guests walk into luxury hotel rooms, they’re already feeling the wow: the property is beautiful, check-in was flawless, staff have been outstanding and the anticipation is building for accommodations that exceed the already high expectations.
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Is Your Hotel Laundry Equipment Eco-Friendly?

You’ve managed to impress your guests with a robust recycling program, the option to reuse their towels and organic meal offerings, but your property’s biggest carbon footprint culprit may be something guests can’t see – your hotel laundry equipment. If you haven’t replaced or upgraded your equipment in the last several years, chances are it […]
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How to Build An Effective Hotel Customer Satisfaction Questionnaire

In the age of instant feedback via social media and sites like TripAdvisor, it can feel as if you’ve already got plenty of guest opinions to contend with, but to initiate the post-stay conversation with guests yourself, an effective hotel customer satisfaction questionnaire is the best way to go.
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